Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

• Accomplish the daily assigned duties and achieve the sales objective
• Provide professional customer services and interacts with customer to build strong customer relationships
• Increase the customer database by capturing as much customers’ information as possible
• Communicate well with customers and colleagues at all levels
• Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
• Perform daily stock count accurately and efficiently
• Ensure that Store is clean and tidy in all aspects
• Perform other duties as assigned

Qualifications

• Secondary school graduate or above in any discipline
• Minimum 2 years relevant sales & customer services experience in fashion retail
• Pleasant, outgoing and eager to interact with different levels of customers
• Good command of spoken Cantonese, Mandarin and English
• Macau ID holder is a Must
• Candidates with more experience may be considered as Senior Client Advisor