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Course: Two-year Diploma Program in Hospitality Management
First Year of Studies – Diploma of Hospitality Management

Currently, the BMHS – China Campuses deliver a two-year Diploma in Hospitality Management programme. This course is comprised of two six-month academic semesters and two six-month industry placement semesters. This course establishes skills and knowledge of operations in Food and Beverage and Rooms Division departments with a range of management and operational subjects. It also covers a core programme of introduction to hospitality and tourism industry, subjects in business and finance, marketing, communication, technology, professional and behavioural management. Blue Mountains Hotel School

Business Monitoring & Control introduces the students to the financial recording, accounting and audit function as practiced by businesses. Students will learn how to classify, record and summarise transactions to provide economic information to decision makers. Students will also learn basic auditing of business systems and procedures. Students will be exposed to the flow of information from the original source documents through to profit and loss determination and preparation of the statements of financial performance and financial position.

Communication and Information Technology provides the participants with the necessary personal and technical skills and knowledge to competently design and develop computer based documents, to utilise these skills in the presentation and communication of the appropriate information, in a variety of formats.

Food Service Theory & Operations enable the students to develop the basic skills, knowledge and professionalism for the effective operation of a food and beverage service department and commercial kitchen. The students will also learn to recognise legislative issues and promote hygiene and safety.Blue Mountains Hotel School

Hospitality and Tourism Business Environment The aim of this unit is to deal with the skills and knowledge required to access, increase and update knowledge of the hospitality industry including different industry sectors and relevant industry legislation. This knowledge underpins effective performance in all sectors.

Hospitality and Tourism Consumer provides the participants with the skills and knowledge required to understand the role of the consumer, to promote products to consumers, including an introduction to the basic principles of marketing.

Industry Placement – Food and Beverage is comprised of six months traineeship in a hotel’s food and beverage department. Students may undertake positions as food and beverage attendant, bar attendant, room service staff, kitchen commis etc. This traineeship period builds upon the skills and knowledge that the students acquired at school. It exposes the student to one of the major operational departments of a hotel as well as real life opportunities for the students to practice their professional and social skills.

This internship period is also vital for students to learn about the workplace, social interaction with fellow work colleagues and professional interactions with guests. For many students, this industry placement will be the first time they are in the workforce. It is often also the first Blue Mountains Hotel Schooltime that the students live away from home. Therefore this industry placement period is also a time when many students develop their own sense of independence and responsible life skills The students are required to prepare for a major assignment related to their learning experience during their traineeship period which will be presented in a seminar on their return to school at the end of their industry placement semester. The industry placement is an assessable component of their study programme.

Introduction to Gastronomy provides the students with the opportunity to develop a keen personal understanding of food, beverages and consumer perception. This course also provides a critical study of the theoretical and practical concepts of gastronomy, its origins, development and the cultural and artistic aspects of dining. It also enables the students to discover and appreciate the relationship between food and wine and a greater understanding of how and why people seek enjoyment and satisfaction from eating and drinking

Introduction Hospitality Operations develops students' knowledge and understanding of the nature and characteristics and of the range of hospitality operations from a consumer’s perspective. It provides the student with the opportunity to discover and experience a variety of hospitality operations and to develop insight into consumer’s experiences and expectations.Blue Mountains Hotel School

Managing People and Organisations enables the development of fundamental interpersonal and communication skills required when dealing with both colleagues and customers in a range of situations and circumstances. These include practices which contribute to effective teamwork, dealing with conflict situations, on the job coaching and all aspects of working within a socially diverse environment.

Second Year of Studies – Diploma of Hospitality Management

BBC201 – MANAGEMENT ACCOUNTING Financial analysis is an integral part of strategic management planning, an essential management tool when achieving organisational goals and objectives in order to maximise the operating efficiency of an organisation. This unit builds upon the foundational knowledge and skills gained in BBC101.- Accounting Fundamentals and develops further students’ skills and expertise when interpreting financial information. The overall aim of the unit is to provide students with the skills and knowledge relevant to planning, controlling and evaluating accounting information which will enable them to make sound, managerial decisions.

BBC203 – BUSINESS LAW This unit has been designed to introduce students to the basic principles of business law and provide fundamental knowledge of the relevant State/Commonwealth Law relating to the tourism, hospitality and event management industries. Students will be introduced to both Common and Statute Law with specific emphasis on the areas of liability affecting the tourism, hospitality and event industries. Students will be provided with sufficient knowledge and understanding of Australian business law to recognize/resolve and/or avoid legal problems within their business environment.Blue Mountains Hotel School

HRM201 – OPERATIONS & ENVIRONMENT MANAGEMENT The effective management of tourism and hospitality facilities is a key element in the successful provision of service quality, but with the growing awareness of environmental issues and challenges creating additional operational costs, the international tourism/hospitality manager needs to have a fundamental understanding of these issues and their impact. This unit aims to develop a student’s knowledge of the key elements of contemporary facilities and operational practices. Whilst investigating the broad range of critical design decisions available to ensure close alignment with sound environmental practices and long-term sustainability of tourism/hospitality properties.

HRM203 – SPECIALIST RESORT FACILITES MANAGEMENT (GOLF/SPA) The growth of international tourism has created an increase in the number of specilised resort facilities, such as gold and spa, being developed. This unit provides students with the management skills and theoretical knowledge required for the effective operation and management of a specialist resort which specifically ahs spar and/or gold as its main recreational activity. The key concepts introduced will build on the following units from the Level 1 program. HRM101: Food & Beverage Operations Management, HRM102: Food & Beverage Management & Control and IP101: Industry Practicum 1.Blue Mountains Hotel School

BBC202 – ECONOMICS This unit introduces the core concepts and economic principles necessary to develop effective decision makers. Students will develop an understanding of how decision makers make choices utilizing available resources at a specific given time. These effective decision making principles will encourage the development of professionals able to respond to all stakeholders in all areas of efficient and productive management.

THE201 – SERVICES MARKETING The service sector is one of the fastest growing global industry sectors and accounts for a large proportion of GDP and employment. This unit will provide students with both practical and theoretical approaches of marketing and the management of service businesses. It expands on the previous knowledge gained in BBC104 - Marketing Fundamentals. It will explore the major differences between the marketing of services as distinct from the marketing of services as distinct from the marketing of tangible products; assessing and improving service delivery and provide students with the necessary skills to develop and implement marketing strategies for the tourism and hospitality and other service industries.Blue Mountains Hotel School

BBC204 – HUMAN RESOURCE MANAGEMENT This unit provides an introductory overview of the field of human resource management and examines key HRM concepts, processes and practices, whilst building upon the knowledge gained in the unit IP101. It examines the increasingly strategic emphasis of HRM in Australia and globally. Students will explore ways in which the management style of an organisation influences the development of HRM philosophies and processes specifically with reference to tourism and hospitality enterprises.

HRM – ROOMS DIVISION MANAGEMENT Rooms division is one of the key revenue generating areas within a hospitality operation. This unit therefore provides students with practical management skills together with the theoretical knowledge to operate accommodation services successfully. The overall aim of the unit is to ensure that the student has a sound knowledge of the financial responsibilities of running a room division department.

INDUSTRY PLACEMENT The Industry Practicum 2 unit is a key component of the Associate Degree and Bachelor’s degree programs as it provides students with the opportunity to develop their career pathways, whilst expanding and enhancing the skills and knowledge necessary to be successful within the tourism industry. This unit provides students with opportunity to analyse and reflect upon the relationship between their academic studies and the workplace environment, whilst being employed at an appropriate level.Blue Mountains Hotel School

Course Start: March and August
Academic Requirement:

- Must obtain a minimum score of IELTS 5.0 or equivalent or gain a minimum of 60% in the English Language Entrance Examination conducted by the Blue Mountains Hotel School. To be eligible to enter the bachelor degree level in Australia, students must obtain a minimum score of IELTS 6.0.
- Have successfully completed 11 years schooling – F.5 Graduate

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