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Position Requirement: |
Customer Service Associate 客戶服務員 Requirements: - Diploma holder from any discipline or above; fresh graduates are welcome to apply
- Excellent interpersonal and communication skills
- Enjoy interacting with people and customer service- oriented person
- Pleasant and out-going personality, good team player and able to multi-task
Job Responsibilities: - Front desk customer service attending to walk-in customers and greeting all customers with a warm welcome
- Responsible for ticket/ Merchandise/ Photos/ Videos on-site sales
- Cashier management including handle customer payment, issue invoice and day-end settlement
- Answering customer phone enquiries and conducting outbound sales call
- Support other administrative work required
職位要求: - 文憑證書畢業或以上, 歡迎應屆畢業生申請
- 出色的人際關係和溝通技巧
- 優秀的客戶服務技巧,以客人為主導
- 性格開朗活潑,具有良好的團隊合作精神
主要職責: - 主要負責提供前台客戶服務,接待上門客人
- 現場銷售公司產品,包括飛行套票/會藉/商品/照片/視頻
- 負責收款,開發票及每日結算等工作
- 接聽客戶電話查詢和協助打出銷售電話
- 處理部門其他所需行政工作
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