Responsibilities:
Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures.
Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines.
Ensure customer satisfaction and manage the store CRM, training staff to capture and input client data proficiently.
Excellent knowledge of internal procedures and takes accountability for abiding and training on them.
Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying.
Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team.
Requirements:
More than 3 years' experience as a Store supervisor
Familiar with the luxury goods industry and understand the development of brands and fashion trends.
Good communication skills and interpersonal skills
Customer service and results orientated
Proactive, image and detail oriented
Good command of Cantonese, Mandarin and English
Benefits:
Guarantee commission: MOP 5,000 per month for first three months
Monthly allowance: MOP 600 per month
Double pay
8-day offs per month
Birthday leave
Annual leave
Medical insurance