| Position Requirement: |
| SUMMARY:
The Systems Engineer roles is a hybrid of customer focused account SE, a technical specialist overlay SE. He is a technical sales professional who provide the account team with technical sales support. The account SE works with the Account Manager to translate customer business needs into technical requirements. They develop an architectural perspective to demonstrate how our client’s networking technology can solve customer business problems. The technical specialist SE supports the account team in an overlay capacity on an opportunity-focused basis.
RESPONSIBILITIES:
Identify Opportunities
• Understand the need for a territory account plan
• Understand the need for a technical account plan
• Attend and support customer meetings, seminars, and education to understand lead generation
Qualify Opportunities
• Assist in defining customer business problem in a technical context
• Gain understanding of partner ecosystem
• Gain understanding of our client’s networking technology and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.) and how to use/ engage them
• Assist in refining and researching technical requirements of the opportunity
• Define solution options and articulate the benefits of our client’s networking technology solutions
• Gain understanding of potential competitive offerings for the proposed solution
Develop & Present Solutions
• Learn the technical elements in RFP and how different approaches for proposal development
• Assist in researching and demonstrating solution ROI
• Assist in leveraging replicable architectures and researching customized solutions
• Support the identification and engagement appropriate post-sales support resources
• Assist in development of proof of concept, including presentation and documentation of test results
• Develop or oversee development of customer presentation materials
• Assist in technical presentation of our client’s networking technology solutions to customer
• The technical specialist SE will act as a technical advisor to customer and account team in their area of technology expertise.
Close
• Understand role of post-sales engineer and how to document final design
• Become familiar with different post-sales organizations (Partner, TAC, CA) and how to escalate requests and outstanding questions
• Assist in documenting PoC if applicable to multiple customers and share findings with business units and SE Community
• Request individual feedback on opportunity performance
Personal and Organizational Development
• Focus on development of technical, professional, and sales skills; Relies on and engages Mentor in development plan.
• Promote new and innovative approaches to addressing business challenges and problems.
SKILLS & BEHAVIOURS:
Business Acumen
• Learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how our client’s networking technology solutions add financial and strategic value.
• Learn customer organization, begin developing relationships, and establish credibility quickly through personal self confidence
• Basic understanding of the customer business model and common financial pain points (profit margin, cash-flow, utilization)
• Strong overall networking technology solution knowledge and ability to position business benefits of solutions from the customer perspective
• Learn customer business drivers and how to map these to a customer network platform
Technical Acumen
• Learn internetworking industry trends, including new products and solutions
• Learn competitive product and solution landscape
• Foundational knowledge in Routing & Switching
• Foundational knowledge in Networking Platform Design
• Develop technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate our client’s networking technology solutions into a broader technology environment
• Proactively learn about common replicable architectures that are most appropriate for assigned customers
• The technical specialist SE has a deeper knowledge of their specialization including product, technology, and competitive information
Leadership Ability
• Work effectively with AM and account team
• Actively seek development and training opportunities
• Demonstrate understanding of the available internal staff resources and ability to leverage them to support customer community
• Clearly and succinctly convey information and ideas, including development of communication and presentation skills
• Basic negotiation skills; understand how to qualify opportunities to create win-win situations
• Effectively navigate the various groups within the customers' organization to keep the sales process moving forward
If you meet the above criteria, please do not use quick reply button, and send your detailed CV in strict confidence to kevinyuen@connectedgroup.com. This position is urgent- please include your Current/ Expected monthly salary or your application will not be considered.
Please remember to include your customised cover letter stating exactly how your work experiences meet our client’s job description.
Our client will offer an attractive salary package with comprehensive benefits to the successful candidate; this position also offers excellent career prospects with a global organization. We regret to inform you that only short listed candidates will be notified.
Interested parties, please apply the job via Job853.com! |
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