Key Responsibilities:
- To ensure all guests’ requests are responded to in a timely and professional manner.
- To uphold communication quality and work-flow across all hotel departments.
- Interacting with peers in a respectful manner in order to strengthen working relationships.
- Maintaining consistently high levels of product knowledge and awareness.
Job Requirements:
- Required high school preferred bachelor degree.
- Good communication skills, both verbal and written.
- Excellent telephone manner.
- High school, diploma in hotel management or equivalent education required.