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Welcome Yves Saint Laurent Macau Limited
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Job Title:  DEPARTMENT MANAGER 部門經理     
Provided Salary:   Negotiable Work Type:   Full-time
Education:   High School Work Place:   Macao China
Number Of Vacancies:   1 Work Experience:   6-10 years
Updated Date:   2019-05-23 Job Type:  
Sales & retailing
Certification Requirements:  

Position Requirement:


Responsibilities:

  • Motivate and lead the sales team to achieve sales targets of the department/category

  • Keep updated of the fashion trends and key events on the concerned product category

  • Assure the recruitment, development and retention of customers

  • Implement action plans defined with the HQ and store director and guarantee follow up at store level

  • Communicate high quality relevant feedback and reporting to assistant store director / store director or staff

  • Motivate, train and challenge the team on a daily basis in your department

  • Identify and develop the strengths of each staff member and provide on-the-job training and coaching

  • Build a network of people who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients and VIPs 


Requirements:

  • Ideally with +5 years of retail sales/ store operations experience, which at least 2 years at supervisory level

  • A background in luxury goods or premium fashion with an established client base preferred

  • A high sensitivity to customer experience and loyalty

  • Able to provide constructive, straightforward feedback and coach your team to succeed

  • Solutions-oriented and keeping a positive attitude in all circumstances

  • Excellent command of written and spoken English and Chinese; including in Putonghua



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