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Welcome The Dairy Farm Company, Ltd - IKEA
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Job Title:  Customer Relations Co-worker     
Provided Salary:   Negotiable Work Type:   Full Time/Part Time
Education:   High School Work Place:   Macao China
Number Of Vacancies:   10 Work Experience:   Not Available
Updated Date:   2020-01-10 Job Type:  
Sales & retailing
Certification Requirements:  

Position Requirement:




Customer Relations Co-worker顧客關係助理 (Full-time全職 / Part-time兼職)



l   你成熟主動及擁有良好顧客服務態度,以客為先

l   你喜歡與人溝通及重視團隊合作

l   你對家飾家品業充滿熱誠

l   你能操流利粵語及普通英語

l   你熟悉一般電腦運作

l   你擁有中六或以上學歷

l   歡迎對零售業充滿熱誠的應屆畢業生加入我們



l   提供最佳顧客購物體驗,為顧客提供滿意的服務,從而吸引顧客再次到訪宜家家居

l   了解顧客需要,有效處理提貨,退換貨物,退款,顧客投訴及各項查詢

l   主動了解有關宜家家居的產品,解決方案,政策及操作程序的更新

l   了解如何組裝產品,從而為有組裝困難的顧客提供協助。當有需要時,為顧客安排零件更換

l   聆聽顧客的意見,並與部門分享,尋求改進空間



l   我們團隊致力於創造愉快、方便、成功的購物體驗

l   了解並滿足顧客現在和將來的需要和期望



l   每週工作44小時、年終雙糧、每月銷售獎金、每年12-18天有薪年假、公眾假期、有薪婚假、14個星期產假/5天待產假、醫療福利、員工購物優惠、健康員工膳食、良好發展及培圳機會、多元國際化的工作環境




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