BOTTEGA VENETA Assistant Store Manager

About us

Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.

We are currently seeking a Assistant Store Manager who will report to the Store Manager as part of our dynamic team in Macau.

Your opportunity

Assisting Store Manager for managing store operations, and develop staff career path

How you will contribute

·         Coaching store members the importance of Bottega Veneta service values and standard to build up a network of clients in order to maximize sales

·         Working closely with the Store Manager on developing trainings targeting on customer relationship and customer service

·         Coaching store staff in developing their competencies and support their personal growth, conducting regular store meetings and identifying subordinate training needs.

·         Motivating/Retaining store members by continual guidance, understanding their needs, enhance a sense of belonging and fostering positive performance culture.

·         Uphold respect of our Brand standard and procedures by managing store image and operations.

·         Working closely with merchandising department to ensure perfect flow of merchandises and providing feedback for the collections. Engaging Store Manager to monitor stock and ensure a sense of urgency to stock-related issues.

·         Support in evaluating competitors by way of mystery visits and closely keeping track of market trends.

·         Resolving complaints cases by determining optimal solutions to customers

·         Preparing store reports and analyze the variances

Who you are

·         HKDSE or Diploma holder with at least 4 years of luxury retail sales / store operations experience, which at least 2 years at supervisory or managerial level

·         Strong leadership, organization and communication skills

·         Proficient in speaking Mandarin and English A driver of great commercial results, time and time again

·         Computer skills in MS office, e-mail are required

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.