澳門招聘 Retail Manager - 熱門招聘 - 澳門人才網 Macau job Macau recruitment

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Retail Manager

Responsibilities:

Manage store to provide guidance, support, and motivation to achieve sales targets and KPIs.
Guide the team on short term and long term sales action plan
Ensure the store operates efficiently and meets all operational standards, including manpower plan, visual merchandising, inventory management, and loss prevention
Drive the quality of the in-store customer experience and build enduring relationships by communicating and training team
Provide positive leadership through effective communications, motivational techniques, coaching, and training to meet business needs
Plan, develop and execute CRM strategy for our VIPs to grow database and commercial goals;
Observe and review staff's performance on regular basis
Identify training need and follow-through team's learning and practices
Deliver train-the-trainer programs for enforcement of the training
Support customer enquiries and complaints from service hotline and email in an efficient and professional manner

Requirement:

Secondary School Graduate, University graduate a plus
Fashion / retail / luxury background an advantage
Minimum 5 years of hands-on experience in store management, preferably in fashion retail industry
Proactive, people-oriented with strong presentation and influencing skills
Excellent presentation, interpersonal and communication skills
Good command of English and Cantonese and Mandarin
Less experience will be considered as Assistant Retail Manager.

有意者請通過澳門人才網在線申請工作或加微信：j853cs

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