To cope with our rapid growth, we are looking for high caliber
individual for the following position:
Training Assistant
RESPONSIBILITIES:
- To formulate and develop comprehensive training
plan and deliver effective training programs
- To evaluate training effectiveness and service
performance of staff
- To deliver orientation program, basic product
knowledge training and customer service training to all staff
- To be the point of contact for customer complaint
and other correspondences, including following up customer enquiries
- To participate in any ad hoc projects as assigned
by the supervisor
- To assist the Mystery Shopper Program and training
video editing
REQUIREMENTS:
- Degree holder in Human Resources Management, Hotel
Management or related disciplines, experience in training is preferable
- Proficient in both written and verbal English,
Cantonese and Mandarin
- Patient, initiative, outgoing, well-organized, and
able to work independently
- Excellent presentation, communications and
facilitation skills
- Familiar with MS office Excel and PowerPoint
We
offer competitive remuneration package including meal allowance, medical
scheme, discretionary bonus, double pay and pension fund with excellent career
exposure opportunities to the right candidate.
Interested
parties, please apply with full resume in MS Word format with present and
expected salary via e-mail to hr@newyaohan.com
Company
website: www.newyaohan.com
(Personal
data collected will be used for recruitment purpose only)