Key Responsibilities:

- To ensure all guests’ requests are responded to in a timely and professional manner.

- To uphold communication quality and work-flow across all hotel departments.

- Interacting with peers in a respectful manner in order to strengthen working relationships.

- Maintaining consistently high levels of product knowledge and awareness.

Job Requirements:

- Required high school preferred bachelor degree.

- Good communication skills, both verbal and written.

- Excellent telephone manner.

- High school, diploma in hotel management or equivalent education required.