Order Taker - Housekeeping

Job description:

• To handle and log all incoming calls. / inquiries related to Housekeeping operations.
• Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction
• Provide general administrative support to the Housekeeping team
• Keeps files and records in good order to enable you to locate information as requested.

Requirements:

• Minimum 1 year working experience in housekeeping or other related hotel operations
• Positive, helpful attitude and excellent telephone manner
• Strong oral and written communication skills, preferably in both Chinese and English
• Good computer skills
• Shift duty is required