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| Position Requirement: |
職責:
• 接待顧客及提供優質顧客服務
• 於店舖內解答顧客查詢及投訴
• 為顧客帶來滿意的購物體驗
• 及時跟進投訴個案及上報店舖管理層
• 與內部及外部人員建立及保持良好的關係
• 支援日常電子商務運作
• 處理和辦妥電子商務的訂單
• 使用POS收銀系統處理有關電子交易
• 處理由店長安排之其他工作
入職要求:
• 三年或以上相關零售業顧客服務工作經驗 ，如具百貨公司，大型超市，酒店或飲食業的相關顧客服務工作經驗更佳
• 如有接待員工作經驗將優先考慮
• 持澳門居民身份證
• 如對日式貨品 (新鮮食品，食品，非食品)有基本應知將優先考慮
• 積極主動，喜愛與人溝通，良好顧客服務及溝通技巧
• 良好粵語，英語及普通話溝通技巧
• 需輪休工作
員工福利:
五天工作，每天工作9小時，需輪班輪休
年終雙糧、醫療保險、勤工獎金、颱風當值津貼、生日假
結婚假、產假、侍產假、恩恤假、有薪病假、12-20天有薪年假及公眾假期
專業在職培訓及良好晉升機會、員工購物優惠、海外培訓機會、員工介紹獎賞 |
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