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| Position Requirement: |
Responsibilities
- Help to achieve annual and monthly targets which communicate by the Boutique Manager with the Group Commercial policy and image
- Ensure the boutique reaches the target mix per product department and responsible for the sales of owned product department
- Analyze the sales data and provide constructive suggestions for improvement of sales
- Ensure that the group procedures are properly respected and take all necessary action to avoid discrepancy or stock loss
- Work with operation team to perform regular stock take and be able to explain the discrepancy or irregularities to Boutique Manager
- Ensure store procedures are properly followed and smoothly operate by team
- Handle all customer complaints and difficult situation
- Ensure the team to provide professional service to customers and coaching individual staff where necessary to enhance staff skill
Requirements
- Solid experience in luxury retail industry with at least 3 years of supervisory or leadership experience
- Great presentation, communication, and interpersonal skills
- Strong analytical mindset and ability to provide effective solution
- Knowledge of shop operations such as stock organization, cash and credit card handling, stock count measures
- Curious individual with good problem-solving skills and eager to seek for challenges
- Good Leadership skills and encourage teamwork
- Fluent in Cantonese and Mandarin, Good in English
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