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| Position Requirement: |
To cope with our rapid growth, we are looking for
high caliber individual for the following position: E-commerce Specialist / Assistant (Online
Sales & Customer Service)
RESPONSIBILITIES: - Communicate
and interact with customers via phone, chat, email and social media to provide
responsive and helpful support and maximize online sales opportunities
- Coordinate
with our customers, stores and logistics partners to arrange deliveries
- Follow up
orders from order placed to delivery & provide after sales service
- Supervise
and provide customer service training to the team
- Other
related administrative, marketing and business development responsibilities
REQUIREMENTS: - At least
1-2 years of experience in customer service, customer-facing role, sales and
marketing or related fields
- Strong
command of written and spoken English, Cantonese and Mandarin
- Proficient
in Chinese and English typing
- Flexibility to work on weekends on a shift
basis and to locate in Taipa
- Good command
of MS Office including Excel and PowerPoint
- Outstanding
interpersonal and communication skills
- Highly
organized, with strong attention to detail and time management skills
- Ability
to work independently with a positive attitude, while being a team player
We
offer competitive remuneration package including meal allowance, medical
scheme, discretionary bonus, double pay and pension fund with excellent career
exposure opportunities to the right candidate.
Interested
parties, please apply with full resume in MS Word format with present and
expected salary via e-mail to hr@newyaohan.com Company
website: www.newyaohan.com
(Personal data
collected will be used for recruitment purpose only) |
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