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| Position Requirement: |
RESPONSIBILITIES
- To formulate and implement business strategies to maximize sales and profits and to ensure that the store operates efficiently
- To monitor excellent customer relationship through understanding the customers’ needs and handling customer’s complaints and queries
- To boost user engagement & customer retention by monitoring and communicating with customers on social media channels
- To lead and motivate the store team; and create the optimal environment to ensure team and individual development, and succession
- To train and coach the sales team by providing appropriate feedback in order to increase sales performance
- To foresee problems and implement modifications to existing operation procedures accordingly in order to keep pace with the changing trends and uplift the operation efficiency
- To establish and maintain the highest standard of store environment
- To prepare sale data report for sale performance review and co-work with other team.
QUALIFICATIONS
- Diploma or above in any discipline
- Minimum 1 year at managerial level
- In-depth knowledge of retail operations and fashion
- Strong leadership and management skills
- Excellent interpersonal, communication and problem-solving skills
- Good PC skills in Microsoft Excel, Word and Chinese Word processing
- Good command of written and spoken English and Chinese
- Immediate availability is highly preferred
- Candidates with less experience may be considered as Assistant Store Manager or Team Leader
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