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Position Requirement: |
Shop Manager Key Responsibilities: Manage all store functions including staffing, scheduling, training, inventory, visual presentation, customer service, point-of-sale and overall store operations Focus on creating a 5* Customer Experience and shopping environment for a diverse customer-based Manage store operations and stock inventory Work closely with marketing, merchandising and other internal teams for store activities, sales promotions, seasonal launch, etc. Communicating business results with the team, and implementing new plans and ideas Develop the team and contribute to the management of the business. Identify staff training needs, set training and development plans Plan and practise budgeting to ensure shop’s staffing and operational costs are within budget
Job Requirement: Excellent client service, with 2 - 5 years’ experience in store operations Passionate about Lush, our products and values. Enthusiastic about customer service and creating a five-star experience for our customers and team. Have a strong work ethic, a high level of product knowledge and a passion for learning and development An excellent communicator, comfortable with collaborative working. A proven track record for success in retail management Experience in managing and motivating teams English proficiency is preferred
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