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Job Title:  公關經理 / 公關助理經理     
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Junior College Work Place:   Macao China
Number Of Vacancies:   10 Work Experience:   1 year
Updated Date:   2021-09-19 Job Type:  
Hotels & Tourism
Certification Requirements:  

Position Requirement:
  • 對所屬部門領導負責,指導和督促屬下員工達到日常服務顧客工作的指標。有效利用公司資源開拓業務,發掘優質客戶,帶領團隊完成目標及日常工作

  • 確保公司的各類推廣策略在所有管理區內得到落實,跟進推廣活動之成效

  • 留意行業內市場及客情變化,適時作出應對方案建議,有效帶領團隊執行已落實之方案

  • 有效管理顧客資料,遵守保密原則及有效安排員工聯絡客人之工作。處理突發事件及解決客戶投訴,適時向相關部門反應。

  • 監察員工於場內運作情況, 優化處理,給予培訓;指導場內屬下員工,包括服務櫃檯人員,有效執行推廣活動

職位要求:

  • 大專畢業或以上程度

  • 熟悉娛樂場內博彩遊戲規則,收集最新市場資訊及熟悉相關電腦系統運作

  • 相關工作經驗需為四年或以上,其中兩年需為主管職位

  • 具良好粵語、國語溝通技巧及書寫能力

  • 具團隊精神及領導能力

  • 具有客戶服務意識及處理問題的能力

  • 具良好電腦操作技巧

  • 需輪班工作及長期站立

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