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Job Title:  IT Hospitality Consultant (PMS)     
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Bachelor Work Place:   Macao China
Number Of Vacancies:   1 Work Experience:   1 year
Updated Date:   2020-10-30 Job Type:  
Engineering
Certification Requirements:  

Position Requirement:
  • Provides technical leadership for the end-to-end solution to the implementation team.
  • Partners with project management to ensure on-time construction, configuration and installation.
  • Ensure that our PMS solutions meet all of the specifications and functions that are unique to each of our Hospitality clients.
  • Constantly learning about emerging Hotel technologies and how they fit into our product ecosystem.
  • Implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.
  • Consults directly with the customer to document and analyze customer needs and Hotel operations.
  • Resolve any gaps in Product functionality and train our clients on how to use the new product.
  • Takes the site live on the system after everything has been configured and everyone has been trained.
  • Ensure a smooth transition to the new system.
  • Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
  • After "go-live", provide technical support to the customer.

Job Requirements

Education : Under-graduate degree in the field of Information Technology or equivalent experience.

Experience :

  • At least 2-5 years hospitality industry experience and 2-5 years OPERA product exposure.
  • Extensive knowledge of the OPERA product suite, PMS, OXI, IFCs. (OXI & IFC good if they know otherwise not mandatory)

Skills :
Familiar with Oracle PL/SQL. Professional certification is preferable.

Others :
  • Able to evaluate and understand individual hotel business needs and business rules to best leverage our products functionality.
  • Able to travel extensively and be away from home for extended periods of time.
  • Ability to communicate effectively and build rapport with team members and clients.
  • Ability to succeed through collaboration and working through other internal and external organizations and individuals.
  • Currently hold a valid passport.
  • Willing to work overtime, overnight, weekends and public holidays as requested.
  • Good written & spoken English.
  • Analytical problem solving skills.

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