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| Position Requirement: |
Responsibilities:
• Create district implementation plans based on trend analysis and local market knowledge to ensure effective execution of company initiatives that achieve both operational excellence and business results. Follow up consistently with store managers to ensure accountability to plans.
• Participate in cross-functional teams to enhance the service experience for Starbucks partners and customers and increase profitability of assigned district.
• Identify trends and forecast store P&L under assigned district.
• Coach and develop store manager team to attract and select high quality talent for their stores.
• Utilize management information tools and analyze financial reports to identify and address trends and issues in district performance.
• Monitor and manage district-wide management staffing levels. Ensure store manager talent acquisition and development to achieve and maintain district operational requirements.
• Lead the store managers to deliver legendary customer and partner experiences. Spend majority of time in stores observing store environments and operational effectiveness, coaching and developing them to achieve business goals.
• Utilize existing tools to identify and prioritize communications and filter communications to store managers within the district. Communicate clearly, concisely and accurately to ensure effective operations at the store and district level.
• Support the Operations Manager in opening of new stores according to annual plan in the assigned district.
Requirements:
• Post Graduate with major in Business Management or related discipline
• 5yrs progressively responsible retail exposure in a complex and fast-paced environment
• Solid experience in analyzing financial reports and store management
• Strong analytical, interpersonal and communication skills
• Self-motivated, independent, able to balance multiple priorities and meet deadlines
• Proficient in written and spoken English and Chinese
We offer you a career with Starbucks, a great working environment, a rewarding package, systematic training programs and employee benefits.
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