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公司職位
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| 職位要求： |
Renumeration: MOP20,000 ~ MOP22,000/month plus 1 month bonus per year
Purpose：Responsible for the installation, setup, maintenance and reconfiguration of RFID and gaming products. Provide technical support for clients within the region. Conduct product QA/QC testing and support the Company’s Research and Development division for related product development needs and requirements.
Key Responsibilities：
- Support our global team on technical-related projects and provide technical knowledge about operating products
- Support Product Management and R&D divisions to suggest improvements to our products
- Conduct experiments methodically, analyse data and interpret results
- Identify, formulate and produce effective solutions to emerging problems
- Evaluate final product’s overall performance, reliability and safety
- Alter and modify design to meet requirements and to eliminate malfunctions
- Prepare product reports and documentation
- Engage in lifelong learning and develop new theories or methods
- Install, configure and maintain our gaming software and hardware at our clients’ properties
- Provide technical support and customer service on-site / via email / via phone
- Provide timely technical assistance to customer queries and requests
- Customer training – provide training to users on basic operation and troubleshooting
- Provide assistance to Sales and internal departments as required
- Any other ad hoc duties assigned by the Company
Requirements：
- Macau ID holder
- Bachelor degree, preferably in Engineering / IT
- Proven working experience in required field will be an advantage
- Ability to communicate technical knowledge in a clear and understandable manner
- Fluent in spoken and written English
- Work Hours & Holidays
- Monday to Friday, 09:00-18:00
- Flexible working hours when required. Outside of standard office hours and days of the week
- 14 days paid Annual Leave per year
- 6 days paid Sick Leave per year
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