Director, Agency Management (Ref: 23110050)

• Drive manpower growth of agency force by designing and implementing recruitment strategy and initiatives. Provide direction, guidance and support to agents facilitating achievement of business targets.
• Drive agency productivity by enhancing the competencies of agents and by utilizing different incentive schemes.
• Develop recruitment tools, design recruitment events and incentive schemes enabling the achievement of the target KPI.
• Formulate and drive strategies and action plans for agency development, agency training and professional development of agents to maintain the competitiveness of our agency force.
• Deliver professional training and development solutions, provide coaching on quality customer services and give advice on improving recruitment performance of agency force.
• Build quality agency force through execution of compliance monitoring measures and proactively identify area for agency quality enhancement.
• Nurture agency force to embrace Company’s vision, mission and deliver our purpose.

Job Requirements

• Degree holder in any discipline
• Over 15 years’ experience in agency recruitment and training and agency business development in the life insurance industry, with 8 years in a supervisory role
• Agency leaders from Macau is highly preferred; Agency leaders from Hong Kong or GBA are welcomed
• MDRT qualifier is an advantage
• Insurance qualification or Professional qualifications (FLMI, CFP, FChFP, IIQE, etc.)
• Excellent communication, facilitation and presentation skills
• Strong business and organization knowledge
• Exceptional knowledge and experience with agency distribution
• Strong product knowledge in terms of understanding key product features, advantages, and benefits
• Able to provide constructive consultation and effective training to agents
• Proven people and managerial skills
• Ability to multi-task, being flexible, adaptable and at ease in a fast-paced environment
• Good command in Cantonese and English (spoken and written), Putonghua is an advantage
• Job incumbent for this role will need to base in Macau