Executive Housekeeper

Responsibilities:

• Ensure the highest standards of cleanliness and upkeep of guest rooms, public areas

• Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests

• Evaluate the staffing requirement and prepare work schedules weekly, adhering to daily business demands and budget goals.

• High cooperation across departments in order to increase operational effectiveness

• Assist the Housekeeping Staff whenever necessary in performing all job functions.

• Assist in preparing the yearly Housekeeping expenses and payroll plan

• Conduct ongoing training with existing staff and ensure that new staff is certified as required.

• Implement internal cost saving initiatives to maximize productivity and minimize operating costs

• Conduct performance appraisals of designated staff as required.

• Assist in special projects, refurbishments and renovations if required

• Ensuring departmental compliance to the hotel policies and standard operating procedures

Requirement:

• Diploma in hotel management or equivalent educational qualification required

• Able to speak, read, write and understand the English, Mandarin and Cantonese

• Proficiency with general office PC applications

• Strong training, organizational and operational skills

• Excellent communication skills, both verbal and written

• Three to five years in a similar management position