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職位名稱: Team Manager    
提供月薪: 面議 工作類型: 全職
學歷要求: 大專 工作地點: 中國澳門
招聘人數: 5 工作經驗: 3年
更新日期: 2021年02月23日 職位類型:
銷售
認證要求:

職位要求:

Key Accountabilities

  • Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.

  • Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience.

  • Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.

  • Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high.

  • Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.

  • Lead the execution of clientelling activities with your team, developing actions to reach clear goals and KPIs.

  • Partner with the Store Manager and Human Resources on employee relations issues to ensure effective resolution.

  • Monitor your team’s adherence to company policies and procedures; follow up when needed.

Qualifications

  • Bachelor degree or above in any discipline

  • Minimum 6 years relevant sales experience in fashion & accessories industry with 3 years at supervisory level or above

  • Excellent customer service skills, product knowledge and people management skills

  • Pleasant, outgoing and eager to interact with different levels of people

  • Possess strong interpersonal skills and leadership

  • General PC skills

  • Good command of spoken and written English and Chinese

  • Macau ID holder is a must





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