Our Company:
Buffalo Macau Limited is excited to launch a new restaurant concept in Barra, Macau.
Our main goal is to ensure the highest level of customer’s satisfaction and provide an
outstanding customer experience. If you are a energetic, passionate, self-motivated, and wish to join us in creating an unique experience for our customers - we want you!
Responsibilities:
• Rotate duties of cashiers, buzzing tables and ensuring cleanliness
• Introduce our menus and describe different dishes and drinks
• Make recommendations on specialties
• Take customer’s order
• Adhere to food, sanitary and safety standards
• Inspect the quality and looks of the dishes, making sure they uphold standards
• Identify and resolve any special requirements, wants and needs of customers
• Handle complaints
• Handle takeaway/delivery orders
• Collaborate closely with other team members
Requirements:
• Fluent in spoken and written English. Conversational Cantonese, Mandarin or
Portuguese will be an advantage
• Passionate, service-oriented, pleasant personality, good communication and
interpersonal skills
• Independent, Team player, good time-management skills, patient problem solver
and able to handle challenges
• Experience providing excellent customer service in a fast-paced environment.
• Knowledge of cash register and any Point-of-Sales system.
• Prior experience as a restaurant server/ wait staff or similar role will be an
advantage
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