KEY RESPONSIBILITIES

• Effectively use space and stock in the back of house to maximise productivity and minimise wastage through management of the team and resources;
• Oversee the stockroom team, providing clear instructions and feedback to influence and drive in store productivity and client experience;
• Manage the alterations and repairs process including co-ordination with on-site tailors and external vendors to elevate the client experience;
• Manage the monogramming resources and equipment to ensure highest standards are met
• Maintain the highest standard with regards to maintenance and Health and Safety;
• Manage the cash office / administrator to ensure all cash and payment procedures are followed
• Support the Store Manager with all procedures put in place to streamline and safe guard the store
• Ensure that the store operates in accordance with store and company administration systems and procedures and to minimise losses;
• Work closely with Retail Standards and Operations team regarding store issues such as deliveries, dispatches, facilities, uniforms, maintenance, procedures and Health and Safety;
• Enforce all working practices of security with regard to all stock and administration procedures.

SKILLS, KNOWLEDGE & EXPERIENCE REQUIRED

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Ability to work in a busy team environment
• Flexible and adaptable to the needs of the business
• 1-2 years management experience
• Previous administration experience and cash handling experience
• Previous experience with SAP desirable
• Excellent understanding of all programs on Microsoft Office
• Passion for technology and proven ability to embrace new technology