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公司職位
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Want to be part of our team?
The Network Engineer is responsible for providing a professional first-line remote and onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.
This role will restore service to clients by managing incidents and seeing them through to an effective resolution. Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.
What you’ll be doing
You will get to expand your skills across 4 main areas
- Configuration Management
- Incident Management
- Problem Management
- Service Level Management
What would make you a good fit for this role?
Mandarin and English are critical languages for this role both verbal and written.
Recent Graduates will be considered
Client centric attitude and willingness to resolve issues
If you believe that you can do anything, we're here to help you do it.
Join our growing global team and accelerate your career with Dimension Data. Apply today.
Diversity in Dimension Data
Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.
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