Proudly developed by Shun Tak Holdings Limited and Hongkong Land Limited, One Central is the most prestigious address in Macau. Boasting unobstructed panoramic views of the Nam Van Lake and the Macau Tower, the development combines phenomenal residential, retail and hotel facilities. One Central houses a myriad of international designer brand flagship stores, offering the most sought-after shopping experience at the heart of the Macau Peninsula.
信德集團有限公司及置地公司合作發展的壹號廣塲，座落於澳門半島最優越的地段，飽覽南灣湖及澳門旅遊塔的醉人美景。整體項目發展包括住宅樓宇、完善的高級購物商場及酒店。壹號廣塲雲集世界各地著名品版旗艦店，在澳門市中心打造區內高級的購物環境。

To cope with rapid business expansion, Properties Sub F, Limited is now inviting applications for the following position:

Senior Customer Services & Training Officer 高級客戶服務及培訓主任

Responsibilities:

• Manage customer & concierge service and counters
• Handle enquiries & complaints with customers & retailers
• Review service standards for better improvement and greater efficiency
• Co-ordinate & communicate with Marketing Team for activities & promotions in One Central Macau and shop information & directory matters etc.
• Prepare & provide proper training to staff and orientation to new joiners
• Facilitate audits and associated documentation & follow up matters as well as substantiality matters
• Assist in clerical & correspondence as assigned

• Degree holder. Minimum 2 years relevant experience in the service industry
• Good written and communication skills in both Chinese (& Mandarin) and English.
• Self-motivated, good sense of awareness and able to work independently, and under pressure