Responsibilities:

• Motivate and lead the sales team to achieve sales targets of the department/category

• Keep updated of the fashion trends and key events on the concerned product category

• Assure the recruitment, development and retention of customers

• Implement action plans defined with the HQ and store director and guarantee follow up at store level

• Communicate high quality relevant feedback and reporting to assistant store director / store director or staff

• Motivate, train and challenge the team on a daily basis in your department

• Identify and develop the strengths of each staff member and provide on-the-job training and coaching

• Build a network of people who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients and VIPs 

  
  

Requirements:

• Ideally with +5 years of retail sales/ store operations experience, which at least 2 years at supervisory level

• A background in luxury goods or premium fashion with an established client base preferred

• A high sensitivity to customer experience and loyalty

• Able to provide constructive, straightforward feedback and coach your team to succeed

• Solutions-oriented and keeping a positive attitude in all circumstances

• Excellent command of written and spoken English and Chinese; including in Putonghua

Interested parties please apply via our website  http://www.kering.com/en/talent/job-offers   or send your application letter together with detailed resume to career@hk.ysl.com .

Data collected will be for recruitment purpose only.