Housekeeping 客房服務
Key Sentences（重點句子）
Housekeeping．May I come in？
我是客房的，可以進來嗎？
When would you like me to do your room，sir？
您要我什麼時間來給你打掃房間呢，先生？
You can do it now if you like．
如果您願意，現下就可以打掃。
I would like you to go and get me a flask of hot water．
我想請你給我拿一瓶開水來。
I'm sorry that your flask is empty．
很抱歉您的水壺空了。
May I do the turn-down service for you now？
現下可以為您收拾房間了嗎？
Oh，thank you．But you see，we are having some friends over．
噢，謝謝，但你知道我們邀請了一些朋友過來聚聚。
Could you come back in three hours？
你能不能過3小時再來整理？
Certainly，madam．I'll let the overnight staff know．
當然可以，女士。我會轉告夜勤服務生。
Would you tidy up a bit in the bathroom？
請整理一下浴室好嗎？
I've just taken a bath and it is quite a mess now．
我剛洗了澡，那兒亂糟糟的。
Besides，please bring us a bottle of just boiled water．
此外，請給我們帶瓶剛燒開的水來。
It's growing dark．Would you like me to draw the curtains for you？
天黑下來了，要不要我拉上窗帘？
Is there anything I can do for you？
您還有什麼事要我做嗎？
I'm always at your service．
樂意效勞。
Dialogue A
A︰Housekeeping．May I come in？
B︰Yes，please．
A︰When would you like me to do your room，sir？
B︰You can do it now if you like．I was just about to go down for my breakfast when you came．But before you start，would you do this for me？
A︰Yes，what is it？
B︰I would like you to go and get me a flask of hot water．I need some hot water to wash down medicine after break－fast．
A︰I'm sorry that your flask is empty．I'll go and get you an- other flask that's full at once．
B︰Thank you．
Dialogue B
（The Turn-down Service）
A︰Good evening，madam and sir．May I do the turn down service for you now？
B︰Oh，thank you．But you see，we are having some friends over．We're going to have a small party here in the room．Could you come back in three hours？
A︰Certainly，madam．I'll let the overnight staff know．They will come then．
B︰That's fine．Well，our friends seem to be a little late．Would you tidy up a bit in the bathroom？I've just taken a bath and it is quite a mess now．Besides，please bring us a bottle of just boiled water．We'd treat our guests to typical Chinese tea．
A︰Yes，madam．I'll bring in some fresh towels together with the drinking water．
B︰OK．
A︰（Having done all on request） It's growing dark．Would you like me to draw the curtains for you，sir and madam？
C︰Why not？That would be so cozy．
A︰ May I turn on the lights for you？
C︰Yes，please．I'd like to do some reading while waiting．
A︰Yes，sir．Is there anything I can do for you？
C︰No more．You're a smart girl indeed．Thank you very much．
A︰I'm always at your service．Goodbye，sir and madam，and do have a very pleasant evening．
Words and Expressions
flask n．長頸瓶，熱水瓶
overnight a．終夜的，一夜間的
cozy a．舒適的，溫暖的
service n．服務，幫助