公司職位
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職位要求: |
Job function: To manage and ensure the achievement of a profitable,
efficient and effective Brand retail network and its development, covering all
existing and future shops in Macau according to Brand strategies and
objectives. Responsibilities:
- Achieve monthly and annual sales targets and sales reduction according to budget
- Initiate, plan and oversee the execution of retail marketing programs and promotional activities with close monitoring and evaluation
- Provide timely updates to the management on market and competitor developments, news and other activities
- Review and update Standard Operation Procedures (SOP) at least annually taking into account new conditions and Group policies
- Assist in existing business structure review and establish/redevelop procedures for all corporate shops, i.e. gift items control, inter-shop transfer rule and roster guidelines, etc.
- Develop retail sales team – with passion in customer experience and service with the goal of developing them into Ambassadors of the Brand
- Involve in staff recruitment, transfer, promotion and disciplinary actions
- Develop a customer-oriented team that provides customers with extraordinary customer experience and service
- Prepare necessary information to evaluate new potential locations. Analyse existing location for lease renewal, expansion and renovation possibilities
- Oversee shop -in-charge (BIC) on shop maintenance issues in order to ensure shop condition is at its best and carefully monitored at all times
- Review target stock level based on end customers’ needs and buying trends
Requirement:
- At least 8 years of experience in a managerial role in retail front
line business
- Preferably from
Fashion industry, given the transaction volume
and team size – aside from sales KPI’s, service standard and CRM are key
objectives for this position
- Training experience is an advantage
- Proficient in both English / Chinese verbal and writing communications
- Detail-oriented / sensitive to numbers
- Proactive and passionate about growth / change in general
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